Frequently Asked Questions
We insist on making it easy to purchase a pre-owned Rolex—either in person or online.
We offer a three day no questions asked return policy as well as one year service warranty. Outside of three days we offer a buyback. Please note this is for domestic orders and does not include in-store or international purchases.
Yes, sales tax is charged for transactions.
Most orders ship FedEx overnight For international orders we accept wire payment only (UK, Canada & Australia we accept Bank Transfer as well) which is our lower "buy it" price. There is a $150 flat international shipping fee and your package will ship the day payment is received and comes to you priority post. Delivery time is usually an additional couple of days. We do not calculate duty, as that is the responsibility of the buyer.
Yes, we ship worldwide
Golden Hour Time Watches is protected by a 256 bit SSL (Secure Socket Layer) so your information is completely secure. Also, we will never sell or distribute your information to anyone.
Our payment options are wire (bank transfer), all major US third party provider (Zelle, Cash App, Chime & Apple Pay). For international orders, we accept wire payment only. For Canada we accept E Transfer, UK and Australia we accept Bank transfer as well.
We offer a one year service warranty on all watches. All watches listed on our site have been serviced by a service provider with a Rolex parts account prior to listing for sale, so you should not require any type of overhaul service for 5 to 7 years.